Cancellation policy

Thank you for choosing YsmnHairCo! Please review our policies regarding purchases and cancellations:

Purchases

• All orders are subject to product availability and acceptance.

• By placing an order, you agree to provide accurate, complete, and current information.

• Payment must be completed before your order is processed.

Order Cancellation

• You may request to cancel your order within 12 hours of placing it by contacting us at Info@ysmnhairco.com.

• After this 12-hour window, orders may already be processed or shipped and cannot be canceled.

• If your order has shipped, please refer to our Return and Refund Policy for next steps.

Order Changes

• Changes to your order (such as product, size, or shipping address) can only be made within 12 hours of purchase by contacting us.

• Once your order has been processed or shipped, changes cannot be accommodated.

Important Notes

• Custom or personalized orders cannot be canceled or changed once placed.

• We reserve the right to cancel orders due to payment issues, stock shortages, or suspicious activity. In such cases, you will be notified and refunded promptly.

If you have any questions about your order, please contact us at info@ysmnhairco.com. We’re here to help!